Shipping Policy

    Shipping

    Once your order has been placed, our team will pack and dispatch your order usually within 24-48 hours. All orders are shipped with Australia Post tracking. If your order is placed after 3pm it will most likely be processed the next day. Empire Harley Davidson will not be held responsible for any missing/stolen packages that have been tracked as “delivered”

    Public holidays/weekends

    We do not pack or post orders on weekends or public holidays. if your order has been placed on the weekend or a public holiday it will not be processed till the next business day

    Tracking

    Once we have dispatched your order to AusPost, delivery time frames are out of our control, and we cannot promise that your item will arrive within the specified shipping time frame. When your order has been shipped you will receive an email with an Australia Post Tracking Number, you can track this online on the AusPost website 

    Shipping cost:

    Standard orders below $149.99 = $20 

    Express orders = $30               

    Local pickup:

    We do offer local pick-up, you will receive an email once it’s ready to be collected. You can collect your order during our normal trading hours at 231 High St, Kangaroo Flat VIC 3555

    Stock Availability
    Online stock quantities are updated throughout the day, however in some situations stock may have sold out in store without removing availability online. We reserve the right to decline an order based on lack of stock availability. If there is a stock allocation issue with your order and a product purchased is no longer available, we will be in touch to get this resolved for you